Requirements: Difference between revisions

From Crystal Manager for Sage CRM
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*Sage CRM 7.1, 7.2
*Sage CRM 7.1, 7.2
*CRM DB: MSSQL  
*CRM DB: MSSQL  
*Crystal Run-time - CRRuntime_32bit_13_0_1.msi (shipped with the product)
*Crystal Run-time - CRRuntime_32bit_13_0_12.msi (shipped with the product)
*Crystal Reports - To create the reports (not required on the server)
*Crystal Reports - To create the reports (not required on the server)
*.Net 3.5 and .Net 4.0 framework installed on server (CRM app pool must have 4.0 runtime)
*.Net 3.5 and .Net 4.0 framework installed on server (CRM app pool must have 4.0 runtime)
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SAP runtime service pack location
SAP runtime service pack location (latest updates)


http://scn.sap.com/docs/DOC-7824
http://scn.sap.com/docs/DOC-7824

Revision as of 17:31, 1 December 2014

  • Sage CRM 7.1, 7.2
  • CRM DB: MSSQL
  • Crystal Run-time - CRRuntime_32bit_13_0_12.msi (shipped with the product)
  • Crystal Reports - To create the reports (not required on the server)
  • .Net 3.5 and .Net 4.0 framework installed on server (CRM app pool must have 4.0 runtime)

Run the following to ensure that .Net 4.0 is installed

   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

  • Note: If you are running pre 7.2 - Sage's native Crystal Reports Integration (pre 7.2 as support ended then) and Crystal Manager cannot run on the one server at the same time!
  • Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).

Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.



SAP runtime service pack location (latest updates)

http://scn.sap.com/docs/DOC-7824