From Crystal Manager for Sage CRM
  • Sage CRM 2018,2019, 2020 and 2021, 2022
  • Reports should be set up using ODBC
  • Crystal Run-time - CRRuntime_32bit_13_0_30.msi (shipped with the product)
  • Crystal Reports 32 bit - To create the reports (not required on the server)
  • .Net 4.6.x versions of the framework installed on server (CRM app pool must have 4.0 run-time)
  • Compatible with all variants of Sage CRM (inc Sage 200/300 etc)

Run the following to ensure that .Net 4.0 is installed (* Newer versions of windows will need to use Server Manager to install this)

   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

  • Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).

Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.