From Crystal Manager for Sage CRM

Details of releases 2nd Nov 2022

  • Sage CRM 2022 R2 support
  • Options to customise a quote and/or report name when created as PDF or WORD document
   <add key="pdfRenameQuote" value="N" />
   <add key="pdfRenameQuoteFieldToUse" value="quot_reference" />
   <add key="pdfRenameQuoteFilename" value="Quote #quot_reference#" />
   <add key="pdfRenameOrder" value="N" />
   <add key="pdfRenameOrderFieldToUse" value="orde_reference" />
   <add key="pdfRenameOrderFilename" value="Order #orde_reference#" />

set pdfRenameQuote=Y to turn on set pdfRenameQuoteFieldToUse to be a field to use (only one field is allowed) set pdfRenameQuoteFilename to be the name and position the value in pdfRenameQuoteFieldToUse within it

Any characters not acceptable to windows for a filename will be removed. 2021

  • Updated Runtime (v30) and 2021 support 09 July 2020

  • Removed button image path as images not used for buttons anymore
  • (fix) for add user screen where there is massive amounts of users and custom fields
  • Added version no and link to this page in admin config page
  • 7.2 support removed 27 June 2019

  • (fix) - One-click reports id values were being cached (only affects one click reports)
  • (fix) - SSA fields not working in some scenarios
  • (fix) - cope better when a report has no company context 25 March 2019

  • Support for Sage CRM 2019
  • Support for Sage 100 2019 - CRRuntime_32bit_13_0_23.msi is the updated run-time shipped with the product.

CRRuntime_32bit_13_0_23 is a major update to the SAP Crystal run-time and must be run when installing or updating the product.

4.4.5 27 July 2017

  • Full Official CRM version 2017 support
  • (fix)-updated SAP runtime which fixes .net update issue

4.4.4 - March 2017

  • (change)- License Key can be added in the Install Component section of SageCRM
  • (change)- Changes made to IIS should now be automatically completed by the Installer

4.4.1 - Released 21 Nov 2016

  • (change)- Upload a new version of a report from within the report view

4.4.0 - Jun 2016

  • (change) Any number of connections can be set - previous limit was 4. Please note that you must reset all connection link data when upgrading so please note all current connections before doing so.

4.3.0 - Jun 2015


  • Full Official CRM version 7.3 support
  • Fix for custom entities generating word files - bug introduced in 4.2
  • Any parameters called "CurrentUser" and "CurrentUserTeam" are now set based on the current user when mapping is not set up fully
  • Prompt page will auto run reports when no parameters are needed from the user.
  • For 7.3 using ASP pages to cope with layout issues

4.2.0 - Jan 2015


  • New report caching options added in (turned off by default)
  • Removed old PDF install document from installation
  • Parameter persistence added in
  • CRM Parameters support for Date/DateTime added in
  • CRM and Crystal parameters cannot be mixed (one or the other)