Requirements: Difference between revisions

From Crystal Manager for Sage CRM
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*Sage CRM 7.2, 7.3, 2017R1/R2/R3 ,2018R1/R2 and 2019
*Sage CRM 2018,2019, 2020 and 2021, 2022
*CRM DB: MSSQL  
*CRM DB: MSSQL  
*Reports should be set up using ODBC
*Reports should be set up using ODBC
*Crystal Run-time - CRRuntime_32bit_13_0_20.msi (shipped with the product) *(2017)you need to install the version 20 runtime (DO NOT INSTALL VERSION 21 OR LATER)
*Crystal Run-time - CRRuntime_32bit_13_0_30.msi (shipped with the product)  
Download from here
  http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0_20.zip


*Crystal Reports - To create the reports (not required on the server)
*Crystal Reports - To create the reports (not required on the server)
*.Net 3.5 and .Net 4.0 and .Net 4.5.2 versions of the framework installed on server (CRM app pool must have 4.0 runtime)
*.Net 4.6.x versions of the framework installed on server (CRM app pool must have 4.0 run-time)
*Compatible with all variants of Sage CRM (inc Sage 200/300 etc)
*Compatible with all variants of Sage CRM (inc Sage 200/300 etc)


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     %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i
     %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i
   
   
*Note: If you are running pre 7.2 - Sage's native Crystal Reports Integration (pre 7.2 as support ended then) and Crystal Manager cannot run on the one server at the same time!
*Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).  
*Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).  


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Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.
Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.
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SAP runtime service pack location (latest updates)
http://scn.sap.com/docs/DOC-7824
New Link (June 2017)
http://www.crystalreports.com/crvs/confirm/

Latest revision as of 13:24, 28 February 2022

  • Sage CRM 2018,2019, 2020 and 2021, 2022
  • CRM DB: MSSQL
  • Reports should be set up using ODBC
  • Crystal Run-time - CRRuntime_32bit_13_0_30.msi (shipped with the product)
  • Crystal Reports - To create the reports (not required on the server)
  • .Net 4.6.x versions of the framework installed on server (CRM app pool must have 4.0 run-time)
  • Compatible with all variants of Sage CRM (inc Sage 200/300 etc)

Run the following to ensure that .Net 4.0 is installed (* Newer versions of windows will need to use Server Manager to install this)

   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

  • Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).

Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.