Requirements: Difference between revisions

From Crystal Manager for Sage CRM
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*Note: If you are running pre 7.2 - Sage's native Crystal Reports Integration (pre 7.2 as support ended then) and Crystal Manager cannot run on the one server at the same time!
*Note: If you are running pre 7.2 - Sage's native Crystal Reports Integration (pre 7.2 as support ended then) and Crystal Manager cannot run on the one server at the same time!
*Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).


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Revision as of 11:26, 10 November 2014

  • Sage CRM 7.1, 7.2
  • CRM DB: MSSQL
  • Crystal Run-time - CRRuntime_32bit_13_0_1.msi (shipped with the product)
  • Crystal Reports - To create the reports (not required on the server)
  • .Net 3.5 and .Net 4.0 framework installed on server (CRM app pool must have 4.0 runtime)

Run the following to ensure that .Net 4.0 is installed

   %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

  • Note: If you are running pre 7.2 - Sage's native Crystal Reports Integration (pre 7.2 as support ended then) and Crystal Manager cannot run on the one server at the same time!
  • Note: IE 11 and some other new browsers only allow print to pdf (if they are locked down - this is environmental and does not happen in most instances).

Note: The Crystal Report Engine that is shipped with our software allows 3 reports to be executed at any one time. Reports are queued then. This is sufficient for most businesses and no locking up occurs.



SAP runtime service pack location

http://scn.sap.com/docs/DOC-7824